Good intentions don't make a schedule flexible — the right tools do. When skills are data and workers have a mobile app, flexibility becomes something a plant can run every single shift.
Most absence, overtime, and scheduling processes still run on paper, phone calls, and spreadsheets — which hide staffing risk until it hits the shop floor. Digital tools replace that with a structured, mobile-first workflow.
Workers see shifts, balances, and openings — and take action — from their phone.
Gaps and coverage update live across every shift as changes happen.
The system surfaces qualified, available workers by skill — no manual chasing.
Supervisors and HR see staffing impact ahead of time, not after.
Each maps directly to one of the frontline flexibility questions — when, how much, and what workers do.
A real-time digital skills matrix across every site — competency levels, certifications, and gap insights.
Build weekly schedules around demand, skills, and availability — in one shared view.
Respond to daily demand changes and call-offs by getting the right worker to the right job at the right time.
One digital workflow for every absence — from a last-minute call-off to annual vacation canvassing.
Short walkthroughs of the capabilities plants are using today.
Caterpillar's frontline flexibility efforts run on Wilya as the platform of choice — mobile-first, skills-driven, and built for the shop floor. It's already live across multiple Caterpillar plants.
