Home / The Approach

Two paths a plant can take

Adoption isn't all-or-nothing. A plant can strengthen how it works with its existing team, bring in a new kind of worker, or do both. Each path stands on its own — and they reinforce each other.

Path 1 · Retain & engage

Digitize the skills matrix & frontline workflows

Start by moving your skills matrix into a live platform — then bring your everyday frontline workflows along with it. This raises morale and engagement by giving workers real self-service and transparency, which is how you retain the people you already have.

Workflows to digitize

  • Day-to-day time off and call-offs
  • Annual vacation canvassing
  • Overtime canvassing
  • Daily workstation-level scheduling on the production line

Why it works

  • Workers get a mobile app, live balances, and a fair, transparent process
  • Supervisors reclaim time lost to paper and phone calls
  • Every workflow builds on the same trusted skills data
Path 2 · Attract new talent

Launch a Flex Work Program

Hire a new class of part-time workers with no fixed schedule. They opt in to fill gaps in the production schedule — driven by changing demand, unexpected call-offs, and peaks. This attracts people who aren't looking for a traditional full-time role.

How it works

  • A part-time, opt-in pool that picks up shifts based on availability
  • Qualified, on-demand coverage — without overstaffing
  • Shifts broadcast to skilled, available workers by the platform

Why it works

  • Fill last-minute call-offs without scrambling
  • Scale labor up and down with real demand
  • Reduce overtime burden and temp-agency reliance
Do one, or do both. A plant can digitize its workflows, run a Flex Work Program, or combine them. Both paths run on the same skills foundation and the same platform.
The Flex Work experienceHow a flex worker finds and picks up available shifts.
A New Kind of Worker

Flexibility that fits a life, not just a shift

Flex workers choose when, how much, and — based on their skills — what they work on. For the plant, that's a responsive labor buffer. For the worker, it's a job that finally fits around everything else.

When
they pick shifts
How much
they choose hours
What
by their skills
Workflow Spotlight

Digitizing annual vacation canvassing

A clear example of Path 1 in action. Replacing a paper-based annual canvass with an automated, transparent process saves supervisor time and removes conflict from the system.

The old way

  • Paper handling of every request — heavy admin load
  • Manual entry invites errors and incomplete information
  • No real-time status for employees or supervisors
  • Conflicting requests resolved by slow manual coordination

The digital way

  • Entitlement auto-calculated from seniority and department limits
  • Seniority-ranked, week-by-week conflict checks with option 1 & 2 per week
  • Live supervisor dashboard and a single source of truth
  • Fully mobile, tied into ongoing absences, call-offs, and attendance points
The On-Ramp

Start small with intent — then scale

1

Map skills manually

Begin with Excel. Get every worker's skills and certifications in one place.

2

Digitize one workflow

Move the skills matrix into the platform and pick a first workflow — often vacation canvassing or call-offs.

3

Expand & flex

Add workflows, then layer on a Flex Work Program as confidence grows.

See where this is already working at Caterpillar

Plants across the network are live today — with more integrating and identified.